Oppo to resume production, accepts orders through WhatsApp, SMS

New Delhi: Smartphone maker Oppo on Thursday said it has received permission from the government to resume production, with 30 per cent capacity, at its Greater Noida facility. The company has also started sales of mobile phones through Amazon, Flipkart and retail stores in permitted areas.

"In line with the directive issued by the authorities, Oppo would be operating with 30 per cent of its capacity, with around 3,000 employees working in rotation of its total over 10,000 workforce, starting May 8, 2020," it said in a statement

Oppo now allows you to place orders through WhatsApp and SMS for its smartphones and accessories and offers contactless home delivery and after-sales services.

Customers can place orders through WhatsApp Chat on +91 9871502777 from May 10, SMS on +91 9540495404 from May 8 and also on the Oppo India Facebook page and Twitter handles.

The company is also offering warranty on new phones up to Rs 2,599, as well cashback and EMI schemes till May 31. 

Oppo’s operations had been suspended during the nationwide lockdown in March to contain the spread of coronavirus. All its products for sale in India are manufactured at its Greater Noida factory.

The government had initially allowed manufacturing of IT hardware companies without permitting sale of their products in the country. However, the relaxation given to companies post May 3 allows them to sell their products in orange and green zones.

Oppo said that it has begun sales of its devices in orange and green zones, and that 22 per cent of Oppo retail stores are open in permitted zones, with around 17 per cent staff present on-ground, the statement said.

According to market research firm IDC, Oppo was ranked fourth in terms of smartphone sales volume with a market share of 10.7 per cent in India in 2019.


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