Business

How about a better cancel culture?

How about a better cancel culture?
“Do a search for the phrase ‘Why is it so hard to cancel?’ You’ll find anguished posts involving dozens if not hundreds of companies whose cancellation policies left customers at wit’s end,” said David Lazarus at the Los Angeles Times. Last month, online education company Age of Learning agreed to pay $10 million to the Federal Trade Commission over illegal marketing and billing practices. Its website, ABCmouse, “lured people into paying $59.95 for a 12-month membership without adequately disclosing that the membership would automatically renew each year.”

Source:

theweek.com

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