No room in Zoom boomtowns

Navigating the unemployment maze
Reddit has become an “unofficial hotline” for the nation’s jobless, said Ella Koeze at The New York Times. On the increasingly popular subreddit forum, r/Unemployment, “post after post conveys bureaucratic problems with endless variations,” from frustration with “jammed phone lines” and “glitch-prone online portals” to questions about “what to do if you make a mistake on your claim.” The majority of those answering are “other out-of-work people” who can empathize with the concerns, although there are some on the forum who do work for state unemployment offices.


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