World’s biggest websites crash after widespread internet outage – as it happened

Much of the internet suffered outages on Tuesday after an apparent issue with the technology underpinning it.

Some of the world’s biggest websites – from Reddit to Amazon, and from the New York Times to the UK government’s website – were refusing to load.

The issue was related to problems at Fastly, a company that provides the infrastructure that underpins some of the central parts of the internet.

Specifically, it was an issue with content delivery networks, or CDNs, which host copies of web pages around the world so that they can be delivered to users most quickly.

Here is all the latest on the ongoing outage and its effects across the world.

Show latest update 1623150676

Hello and welcome

… to The Independent’s live coverage of the ongoing outage.

Andrew Griffin8 June 2021 12:111623150896

This update from Kim Sengupta, our defence and security editor, who says the outage does not appear to be malicious:

Early indications, according to intelligence officials, were that the website crashes were not the result of malicious cyber attacks by hacking groups or hostile states. The sites affected appear to be sharing the same cloud content delivery network, a system of proxy servers and data centres, which had malfunctioned. The officials stressed investigations will continue for evidence of other possible reasons.

Andrew Griffin8 June 2021 12:141623150902

Andrew Griffin8 June 2021 12:151623151317

Internet outage over?

A number of the sites hit by the outage – including this one – are back online.

Reddit, Amazon, Twitch and various news publications appear to be working again, while Down Detector is seeing a massive drop in outage reports.

Without wishing to curse it, the internet’s woes may be over.

Anthony Cuthbertson8 June 2021 12:211623152692

Martin Lewis issues warning in wake of internet outages

Martin Lewis, the founder of Money Saving Expert, has warned web users to be weary of “shyster sites” that may seek to exploit people following the internet outage.

“With website being down right now, be v careful if renewing passports, GHICs, applying for marriage tax allowance, driving licence etc.,” he tweeted.

“Top of search will be ads for shyster sites which look like the real thing yet charge unnecessarily.”

You can read the full story here:

Martin Lewis reminds public to be wary of ‘shyster sites’ after official website outage

Official government websites as well as leading news platforms affected by major issue

Anthony Cuthbertson8 June 2021 12:441623154148

What caused the internet to break?

We’re still not entirely sure who or what was behind the huge outage – whether it was a cyber attack or just technical issues – but we do know where the problem occurred: Fastly.

The Independent’s Adam Smith has more details:

What caused some of the world’s biggest websites to break today?

Content delivery network Fastly said that the issue ‘has been identified and a fix is being implemented’

Anthony Cuthbertson8 June 2021 13:091623156487

Fastly says issue resolved

Fastly, the content delivery network behind today’s internet outage, has issued an update to its status page.

The issue appears to be fixed after a bug fix was implemented at 11.36am UK time, but it warned that problems could continue.

“Customers may continue to experience decreased cache hit ratio and increased origin load as global services return,” the update states.

Full story here:

The issue at the heart of the great internet outage has been fixed – sort of

The issue that took down much of the internet has been fixed – but problems could still remain, the company at the centre of it has said.

Anthony Cuthbertson8 June 2021 13:481623161255

What is Fastly?

The company at the centre of the global internet outage was not exactly a household name before today.

The content delivery network (CDN) Fastly supported some of the world’s most popular sites, including Amazon and Reddit, with the importance of its role emphasized by the scale of the upset it caused.

Explaining exactly what it does, here’s The Independent’s technology editor, Andrew Griffin:

Anthony Cuthbertson8 June 2021 15:071623165176

Video: Here’s why the internet went down

The Independent’s video team, together with our science and technology correspondent Adam Smith, have put this video together explaining what actually happened during Tuesday’s outage. You can watch it here:

Watch: The internet has gone down. Here's why.

The Independent’s science correspondent Adam Smith explains why many of the internet’s largest websites – including Amazon, Reddit, The New York Times and The Independent itself – experienced outages on Tuesday. Users could see a “service unavailable” message when trying to access these sites.The problem can be traced back to the infrastructure underpinning the websites. Cloud computing company Fastly said the issue was with its content delivery network (CDN), servers that provide the content on websites.“[We have] identified a service configuration that triggered disruptions across the [points of presence] globally and have disabled that configuration,” a company spokesperson told The Independent.

Anthony Cuthbertson8 June 2021 16:12


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