FAQ: Planning to journey? Here’s what you need to know about renewing your Singapore passport

SINGAPORE: The minimal processing time for the renewal of Singaporean passports has risen to six weeks, with the Immigration and Checkpoints Authority (ICA) citing an “overwhelming” variety of functions for the delay. 

Since Singapore eased journey restrictions on the finish of April, ICA mentioned the variety of passport functions has “spiked” to greater than 7,000 per day, with 14,000 functions acquired in a day at its peak. In distinction, about 2,000 functions had been made per day earlier than the COVID-19 pandemic.

To deal with the excessive demand of functions, ICA mentioned its officers are working longer hours throughout this era, with extra passport counters and extra queue areas arrange on the ICA constructing. 

If you are planning an abroad journey and your passport is expiring quickly, listed below are some ideas to make sure the renewal goes easily.

Q: When ought to you renew my passport?

You would not have to renew your passport if you are at present in Singapore and don’t have any plans to journey for the following six months, mentioned ICA. 

“The Singapore passport is not a mandatory identity document and there is no penalty for not renewing passports which have expired,” mentioned the authority. 

Singaporeans travelling abroad need to be certain that their passport is legitimate for a minimum of six months earlier than departure.

According to ICA, you ought to apply for a passport on-line whether it is your first time making use of for one, your passport is working out of pages, if it has expired or is expiring in 9 months or much less.

Q: What do you need to renew your passport?

A passport-sized, digital, color photograph taken throughout the final three months is required for your passport software.

The photograph should meet ICA’s passport photograph necessities, that are primarily based on specs by the International Standards Organisation (ISO) and the International Civil Aviation Organisation (ICAO).

Printed images should be on a matte or semi-matte end.

For images uploaded by way of e-Services for on-line functions, the advisable dimension is 400 pixels by 514 pixels. They ought to be uploaded in jpg, jpeg or png format and have a file measurement of not more than 2MB, mentioned ICA. 

If you are taking a photograph utilizing your cell phone, ICA recommends that you obtain and use cellular apps which can be particularly designed to take images for passport functions. 

“These apps usually come with features that will help you take photographs in the required dimensions,” mentioned the authority on its web site.

Some of those apps may be discovered on the Android Play Store or Apple App Store by looking out “Singapore Passport”, “Singapore IC” and “Photo”. 

“The photograph will be accepted if it complies with our photo guidelines,” mentioned ICA. 

Selfie images are additionally not advisable because the “result is usually not ideal” and can delay your software. ICA recommends that folks making use of for his or her passports ought to get somebody to assist take their images. 

Passport functions, with a S$70 payment, may be completed on-line utilizing ICA’s e-service. You may do it by publish or by dropping the finished software type within the deposit field exterior the ICA constructing.


Under ICA’s photograph pointers, images should be taken with even brightness, with no shadows forged over your face.

It ought to be clear, in sharp focus and never pixelated. It must also not be flipped or distorted.

The photograph background should be white, and your headgear or apparel should be darkish colored in opposition to the background. 

Your facial features within the images ought to be impartial, with your mouth closed. Your shoulders, hair and eyes should be absolutely seen.

Non-coloured contacts ought to be worn and spectacles should have clear lenses the place the eyes are clearly seen. You must also guarantee there isn’t a red-eye in your images. 

Your eyes should be wanting on the digital camera in your images, with your facial options taken in full frontal view. 

The photograph must also not be altered or enhanced in any manner, which incorporates the modification of facial options.

To keep away from delays in processing your passport software, you ought to guarantee your photograph submitted meets the necessities, mentioned ICA.

If not, you may have to resubmit a brand new photograph and your software could also be delayed, ICA mentioned in response to CNA’s queries. The authority will notify candidates by way of publish or e-mail if their images are rejected. 


At the second, you can count on a processing time of a minimum of six weeks, due to overwhelming passport functions. 

After submitting your software, you can verify the standing of your software by way of the MyICA cellular app or on the ICA web site. 

ICA mentioned it may take even longer if there’s a better surge within the variety of functions or if there are points with the applying, such because the photograph submitted doesn’t meet the necessities. 

The processing time can even be longer if ICA requires extra data or clarification from the applicant. 

For Singaporeans who need to journey urgently, they’re required to produce supporting paperwork in individual on the ICA Building for evaluation on a case-by-case foundation, mentioned the authority.


You ought to gather your passport inside three months of it being prepared for assortment. To achieve this, make an appointment on-line. 

You are allowed to change or withdraw your appointment if you are unable to make it in time. ICA solely permits a most of six adjustments to your appointment.

Alternatively, you might stroll in for your passport assortment with out an appointment, however the ready time could also be two hours or longer, mentioned ICA on its web site. 

Your passport may be collected at publish places of work or at Level 2 of the ICA constructing. 

ICA is encouraging individuals to gather their passports at publish places of work, as an alternative of on the ICA constructing, as there are nonetheless many appointment slots accessible at publish places of work. 

No extra assortment payment is required and the publish places of work might provide wider working hours, together with weekends. 

When amassing your passport, you will need to deliver your digital or bodily identification card (IC) and your present passport.

For candidates under 16 years previous, they have to include the mum or dad who submitted the applying. They ought to deliver the kid’s unique beginning certificates, present passport and the mum or dad’s digital or bodily IC.

Passports not collected after three months will probably be cancelled and no refund of the passport payment will probably be given.


ICA mentioned many circumstances the place functions take an extended processing time contain images not assembly its necessities.

As the necessities are primarily based on worldwide specs, ICA wants to be sure that Singapore passports adjust to these specs, in order that they might be accepted by immigration authorities abroad. 

Common issues with submitted images embrace these with non-white backgrounds, flipped or laterally inverted photos, or individuals utilizing images that aren’t present. 

Additionally, images with uneven backgrounds or shadows on the applicant’s face, or reflection or glare on the applicant’s spectacles might also be rejected. 

These can create inconsistent patches on the facial picture when it’s laser engraved on the passport, mentioned ICA. 

“These issues, if left unchecked, may result in Singaporeans facing delays or even refusal of entry at immigration clearance overseas,” the authority added.

FAQ: Planning to travel? Here's what you need to know about renewing your Singapore passport

Lakeisha Leo

Source : channelnewsasia.com

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